Lỗi CRM callManagerInfo CRM 365 trong các plugin

Question

Sau khi nâng cấp CRM 2013 tại chỗ lên CRM365, sự cố với các plugin bắt đầu xuất hiện. Mỗi lần tôi cố gắng sử dụng IOrganizationService từ plugin cho bất kỳ hoạt động nào tôi gặp lỗi. Vấn đề này chỉ xảy ra trên instalation đa máy chủ, nó không xảy ra trên phiên bản CRM 2013. Nó cũng không xảy ra trên sự hỗ trợ một máy chủ CRM365.

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #52BFF7F3Detail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts"> 
    <ActivityId>c291f3ee-3bfe-4c0d-a631-9b7e70c19add</ActivityId> 
    <ErrorCode>-2147220970</ErrorCode> 
    <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" /> 
    <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #52BFF7F3</Message> 
    <Timestamp>2017-03-13T12:14:25.2768854Z</Timestamp> 
    <ExceptionSource i:nil="true" /> 
    <InnerFault> 
    <ActivityId>c291f3ee-3bfe-4c0d-a631-9b7e70c19add</ActivityId> 
    <ErrorCode>-2147220891</ErrorCode> 
    <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" /> 
    <Message>callManagerInfo</Message> 
    <Timestamp>2017-03-13T12:14:25.2768854Z</Timestamp> 
    <ExceptionSource i:nil="true" /> 
    <InnerFault i:nil="true" /> 
    <OriginalException i:nil="true" /> 
    <TraceText> 

[PluginsMerged: Core.Plugins.ReadAuditLogPlugin] 
[b381844a-41b5-e611-b605-0050568c2255: Core.Plugins.ReadAuditLogPlugin: RetrieveMultiple of account] 

Entered Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
Core.Plugins.ReadAuditLogPlugin is firing for Entity: account, Message: RetrieveMultiple, Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
Entered internal execute in ReadAuditLogService., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
EnsureInitialized., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
Entered GetMessage., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
Entered GetUserFromPlugin., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
user 21391658-381b-e511-80e0-005056931145., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
Before context.OrganizationService.Retrieve., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
callManagerInfo, Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 
Exiting Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145 


</TraceText> 
    </InnerFault> 
    <OriginalException i:nil="true" /> 
    <TraceText i:nil="true" /> 
</OrganizationServiceFault> 

Các mã được ném ngoại lệ này là:

private User GetUserFromPlugin(ILocalPluginContext context) 
{ 
    context.Trace("Entered GetUserFromPlugin."); 
    var userId = context.PluginExecutionContext.UserId; 
    context.Trace(string.Format("user {0}.", userId)); 

    context.Trace("Before context.OrganizationService.Retrieve."); 
    if (context.OrganizationService == null) 
    { 
     var organizationServiceNullMessage = "OrganizationService is null"; 
     context.Trace(organizationServiceNullMessage); 
     throw new InvalidPluginExecutionException(organizationServiceNullMessage); 
    } 

    var systemUser = context.OrganizationService.Retrieve(
     EntityNames.CRMSystemUser, 
     userId, 
     new ColumnSet(FieldNames.CRMSystemUser.DomainName, FieldNames.CRMSystemUser.LastName, FieldNames.CRMSystemUser.FirstName)); 
    context.Trace("After context.OrganizationService.Retrieve."); 

    var user = new User 
    { 
     Id = userId, 
     DomainName = systemUser.ReadAttributeValue<string>(FieldNames.CRMSystemUser.DomainName), 
     FirstName = systemUser.ReadAttributeValue<string>(FieldNames.CRMSystemUser.FirstName), 
     LastName = systemUser.ReadAttributeValue<string>(FieldNames.CRMSystemUser.LastName), 
    }; 

    return user; 
} 

--------- EDIT ----------------

tôi thêm thông tin từ Plugin Tracing

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: callManagerInfoDetail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts"> 
<ActivityId>dbe29fd8-651c-47d2-ad39-ed460552d4e1</ActivityId> 
<ErrorCode>-2147220891</ErrorCode> 
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic"> 
<KeyValuePairOfstringanyType> 
<d2p1:key>OperationStatus</d2p1:key> 
<d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:int">0</d2p1:value> 
</KeyValuePairOfstringanyType> 
<KeyValuePairOfstringanyType> 
<d2p1:key>SubErrorCode</d2p1:key> 
<d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:int">-2146233088</d2p1:value> 
</KeyValuePairOfstringanyType> 
</ErrorDetails> 
<Message>callManagerInfo</Message> 
<Timestamp>2017-03-14T06:09:08.1648164Z</Timestamp> 
<ExceptionSource>PluginExecution</ExceptionSource> 
<InnerFault i:nil="true" /> 
<OriginalException>Microsoft.Xrm.Sdk.InvalidPluginExecutionException 
at Core.Plugins.BusinessLogic.Service.ReadAuditLogService.Execute(ILocalPluginContext context) 
at Core.Plugins.ReadAuditLogPlugin.InternalExecute(LocalPluginContext context) 
at Plugins.Common.PluginBase.Execute(IServiceProvider serviceProvider) 
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.&lt;&gt;c__DisplayClass5.&lt;Execute&gt;b__0() 
--- End of stack trace from previous location where exception was thrown --- 
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IOrganizationServiceFactory organizationServiceFactory, Dictionary`2 sandboxServices, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext) 
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IOrganizationServiceFactory organizationServiceFactory, Dictionary`2 sandboxServices, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext) 
at Microsoft.Crm.Sandbox.SandboxWorker.Execute(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, SandboxRequestCounter&amp; workerCounter, Boolean returnTraceInfo)</OriginalException> 
<TraceText> 
Entered Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
Core.Plugins.ReadAuditLogPlugin is firing for Entity: account, Message: RetrieveMultiple, Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
Entered internal execute in ReadAuditLogService., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
EnsureInitialized., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
Entered GetMessage., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
Entered GetUserFromPlugin., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
user 21391658-381b-e511-80e0-005056931145., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
Before context.OrganizationService.Retrieve., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
callManagerInfo, Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
Exiting Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145 
</TraceText> 
</OrganizationServiceFault> 

Server stack trace: 
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) 
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) 
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) 
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) 

Exception rethrown at [0]: 
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) 
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) 
at Microsoft.Crm.Sandbox.ISandboxHost.ExecuteAndReturnTraceInfo(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, String assemblyContents, Boolean returnTraceInfo) 
at Microsoft.Crm.Sandbox.SandboxPlugin.Execute(SandboxClient client, SandboxCallTracker callTracker, IExecutionContext requestContext, String assemblyContents, Boolean returnTraceInfo) 
at Microsoft.Crm.Sandbox.SandboxCodeUnit.Execute(IExecutionContext context) 

Answer 1

Giải pháp đã được cung cấp cho chúng tôi bởi Microsoft. Để dừng lỗi, hãy đặt giá trị DWORD HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ MSCRMSandboxService \ SingleBox Giá trị DWord thành 0. Sau khi thực hiện vấn đề đó, nó đã giúp chúng tôi khắc phục sự cố.